Terms

1. IntroductionWelcome to Nirman Enterprises (“Nirman Enterprises,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital communication channels, enquiry facilities, and services made available by Nirman Enterprises.Nirman Enterprises is a proprietorship operating from Parivartan Society, Uruli Kanchan, Haveli, Ashram Road, Pune, Maharashtra – 412202, India.These Terms are intended to establish a clear understanding between Nirman Enterprises and individuals who visit our website, contact us, submit an enquiry, request information, or otherwise use our services. They explain the general conditions of access, customer responsibilities, payment arrangements where applicable, communication practices, and the legal framework governing our relationship.Because the precise business category and service description have not been provided, these Terms apply generally to services and transactions that Nirman Enterprises actually offers. Any service-specific conditions, quotations, invoices, or signed agreements will apply where relevant.Please read these Terms carefully before using our website or services. If you do not agree with them, please discontinue use of the relevant service.

2. DefinitionsFor the purposes of these Terms:“Business” means Nirman Enterprises, a proprietorship operating at the address stated in these Terms.“Website” means the official website operated by or on behalf of Nirman Enterprises.“User,” “you,” or “your” means any individual or organization accessing the Website or communicating with the Business.“Customer” means a person who requests, purchases, or receives a service or product from Nirman Enterprises.“Services” means the products, services, support, information, or business activities actually offered by Nirman Enterprises.“Content” means text, images, graphics, logos, documents, descriptions, and other materials made available through our channels.“Communication Channels” means telephone, email, website forms, WhatsApp, RCS, and other channels used for business communication.“Third Party” means an individual or organization independent of Nirman Enterprises.“Agreement” means these Terms together with any applicable quotation, order, invoice, service agreement, or other written arrangement.Headings are provided for convenience and do not alter the meaning of these Terms.

3. Acceptance of TermsBy accessing our Website, submitting an enquiry, contacting Nirman Enterprises, or using a service, you acknowledge that you have read and understood these Terms.Where a specific action requires affirmative agreement, we will seek acceptance through an appropriate mechanism, such as a checkbox, confirmation, written agreement, or other suitable method.If you act on behalf of an organization or another person, you represent that you have the authority to make the relevant enquiry or enter into the applicable arrangement.These Terms do not replace any separate written agreement governing a specific transaction. Where a signed agreement, quotation, or service order contains specific conditions, those conditions will apply to the relevant transaction to the extent permitted by law.Nothing in these Terms removes rights or protections that cannot lawfully be excluded under Indian law.

4. Description of ServicesNirman Enterprises may provide products, services, business support, information, or other offerings as described on its Website, in communications, or in a separate written agreement.The precise category and scope of the Business’s offerings must be confirmed through the relevant service description, quotation, or agreement. A general reference to Nirman Enterprises does not establish that the Business provides any particular regulated, professional, financial, construction, real-estate, manufacturing, or other specialized service.Depending on the actual services offered, our activities may include receiving enquiries, providing information, preparing quotations, coordinating service delivery, communicating with customers, and handling related administrative matters.Descriptions provided on the Website are intended to help users understand the relevant offering. The final scope, price, specifications, schedule, and deliverables will be determined by the applicable written terms.Nirman Enterprises may modify or discontinue a service, subject to existing contractual obligations and applicable law.

5. EligibilityYou may use our services only if you are legally capable of entering into the relevant arrangement under applicable law.Individuals under 18 years of age must not independently enter into binding commercial arrangements through our Website. Where a minor is lawfully involved in a transaction, a parent, lawful guardian, or authorized representative must act as required by law.By using our services, you confirm that the information you provide is accurate to the best of your knowledge and that you are not using our services for unlawful purposes.Nirman Enterprises may decline or suspend a request where reasonably necessary to comply with law, address suspected fraud, protect users, or prevent misuse.

6. Enquiries and Account RegistrationUsers may be able to browse public information without creating an account. Certain services may require details such as your name, telephone number, email address, location, or the nature of your request.If Nirman Enterprises introduces an account or customer portal, you agree to provide accurate information and keep it reasonably up to date.You are responsible for maintaining the confidentiality of any account credentials issued to you and for notifying us if you suspect unauthorized access.You must not impersonate another person, use another person’s contact details without appropriate authority, or create an account using false information.Nirman Enterprises may take reasonable steps to verify information where necessary for service administration, security, or legal compliance. Verification does not automatically establish a user’s identity, ownership of property, financial capacity, or authority to act for another person.

7. User ResponsibilitiesYou agree to use Nirman Enterprises’ Website and services responsibly and in compliance with applicable law.You must not:Provide false, misleading, fraudulent, or materially inaccurate information.Use our Website to threaten, harass, defraud, or unlawfully harm another person.Attempt to gain unauthorized access to our systems, accounts, or data.Upload malicious software or interfere with the operation of our Website.Copy, scrape, or commercially exploit protected Website content without permission.Use contact information obtained through our services for unsolicited bulk messaging.Submit another person’s personal information without authority or another lawful basis.Misrepresent your identity, authorization, payment status, or business relationship.Use our services to facilitate unlawful activity.Circumvent security measures or interfere with another user’s access.You are responsible for reviewing information you submit and ensuring that any documents or materials you provide may lawfully be shared.

8. Quotations, Orders, and Service DeliveryWhere Nirman Enterprises provides a quotation or proposal, it will describe the relevant services, prices, deliverables, and conditions to the extent applicable.Unless expressly stated otherwise, a quotation is not a guarantee that a service will remain available indefinitely. It may be subject to a stated validity period, availability, confirmation, or further agreement.An order or service request will be treated as accepted when Nirman Enterprises confirms acceptance through an appropriate written or electronic communication, or when the applicable agreement otherwise establishes acceptance.Service timelines are estimates unless expressly identified as binding in a written agreement. Delays may arise from customer dependencies, third-party services, availability, force majeure events, or other circumstances beyond reasonable control.Nirman Enterprises will make reasonable efforts to communicate material changes affecting an accepted service.Customers must provide information, approvals, documents, and cooperation reasonably necessary for delivery. If the customer delays these requirements, the delivery schedule may need to be adjusted.

9. Pricing, Payment, and BillingAny applicable fees, prices, deposits, taxes, or other charges will be communicated through a quotation, invoice, order confirmation, or separate agreement.Unless expressly agreed otherwise, no payment obligation arises merely because a person visits our Website or submits a general enquiry.Customers agree to pay amounts properly due under the applicable agreement, in accordance with the stated payment schedule and authorized payment instructions.Where applicable:Prices may be subject to taxes required by law.Invoices will identify relevant charges to the extent required.Payment confirmation may be provided through an appropriate receipt or electronic record.Additional work or changes requested by a customer may result in additional charges if agreed.Payment disputes should be raised promptly using our contact details.Customers should verify the recipient and purpose of a payment before transferring funds. Payments should be made only through authorized methods communicated by Nirman Enterprises.No provision in this section authorizes undisclosed charges or overrides mandatory consumer-protection requirements.

10. Cancellations, Refunds, and AdjustmentsCancellation and refund rights depend on the nature of the service, the stage of performance, the payment terms disclosed, and applicable law.Where a cancellation policy applies, Nirman Enterprises will communicate it through the relevant agreement, quotation, invoice, or service description.A customer wishing to cancel or modify a request should contact us as soon as reasonably possible and provide sufficient details to identify the transaction.Any refund, adjustment, or cancellation charge will be assessed in accordance with the agreed terms and applicable law. We will not rely on a contractual provision to deny a mandatory statutory right.Where a service has already been partly performed, the treatment of amounts paid will depend on the agreement, the work completed, applicable costs, and legal requirements.Customers should retain payment records and relevant communications to help resolve any billing or refund query.

11. Subscription Renewal and TerminationUnless expressly stated otherwise, Nirman Enterprises does not represent that its services are subscription-based.If a recurring service, membership, or subscription is offered, the applicable price, billing frequency, renewal process, cancellation procedure, and termination conditions will be disclosed before enrolment.Where automatic renewal applies, customers will be informed of the relevant terms before agreeing to them.A customer may cancel in accordance with the disclosed procedure. The effective date of cancellation and any final payment obligations will be determined by the applicable agreement and law.Nirman Enterprises may suspend or terminate a service for material breach, fraud, unlawful use, security concerns, non-payment of a properly due amount, or discontinuation of the service, subject to applicable law and contractual obligations.Termination does not automatically cancel separate agreements or remove rights and obligations that accrued before termination.

12. WhatsApp Business, Official API, and RCSNirman Enterprises may use WhatsApp Business services, including the WhatsApp Business Platform or Official API where configured, and Rich Communication Services (“RCS”) through supported providers.These channels may be used for relevant business communication, including enquiry acknowledgements, customer support, requested information, service updates, appointment coordination, or other communications connected with a customer’s request.If you provide your telephone number or initiate a conversation, we may use it to respond to the enquiry or provide the service you requested. Providing a number for one purpose does not automatically constitute consent to unrelated or indefinite promotional messaging.Where required, Nirman Enterprises will obtain appropriate consent for marketing communications and comply with applicable platform and provider requirements.WhatsApp and RCS are third-party services. Their availability, features, delivery practices, and terms are governed in part by the relevant platform, telecom operator, or messaging provider.Nirman Enterprises does not claim to control the independent policies or infrastructure of these third parties.

13. Message Delivery and Communication ComplianceNirman Enterprises aims to communicate in a lawful, relevant, and respectful manner.We will take reasonable steps to ensure that messages sent through our business communication channels relate to an enquiry, service, or other purpose for which communication is permitted.We will not knowingly use these channels for fraudulent impersonation, unlawful content distribution, deceptive practices, or prohibited bulk messaging.Where promotional messaging is used, we will respect applicable consent requirements, platform rules, and available opt-out mechanisms.Users may request that promotional messages stop by replying “STOP” where supported, using an unsubscribe facility, or contacting Nirman Enterprises directly.We will take reasonable steps to process opt-out requests. Service-related communications may continue where necessary and lawful to fulfil an active request, meet a legal obligation, or protect legitimate rights.Message delivery, timing, and availability may be affected by network coverage, device settings, carrier restrictions, platform rules, and third-party technical issues. We do not guarantee uninterrupted delivery or immediate receipt of every message

14. Intellectual Property RightsUnless otherwise stated, original text, branding, logos, designs, graphics, and other materials created for Nirman Enterprises are owned by or lawfully used by the Business or its licensors.Users may access such content for personal or internal evaluation of our services. Any broader reproduction, distribution, modification, publication, or commercial exploitation requires appropriate permission, except where permitted by law.Third-party logos, trademarks, photographs, and materials remain the property of their respective owners. Their appearance on our Website does not grant users unrestricted rights to reproduce them.Users retain rights in materials they lawfully provide to us, subject to any limited permission reasonably necessary to receive, review, process, or use those materials for the requested service.Nothing in these Terms transfers ownership of a user’s intellectual property to Nirman Enterprises unless expressly agreed in writing.

15. ConfidentialityNirman Enterprises will handle non-public customer information with reasonable care and in accordance with its Privacy Policy and applicable law.Users should not disclose confidential business information received from Nirman Enterprises to unauthorized persons, except where disclosure is legally required or otherwise permitted.Some service requests may require sharing relevant information with employees, contractors, professional advisers, or third-party providers involved in fulfilling the request. Such sharing should be limited to what is reasonably necessary and lawful.Confidentiality obligations do not apply to information that is lawfully public, independently developed, already known without restriction, or required to be disclosed under applicable law.

16. Third-Party Services and External LinksOur Website or communications may contain links to external websites, payment services, messaging platforms, or other third-party tools.These services operate independently and may be subject to their own terms, privacy policies, and security practices.Nirman Enterprises does not control every third-party system and does not guarantee the accuracy, availability, or security of external services.Users should review the relevant third-party terms before submitting information, making payments, or using an external service.

17. Disclaimer of WarrantiesTo the extent permitted by applicable law, our Website and general information are provided on an “as available” basis.Nirman Enterprises does not guarantee that the Website will always be uninterrupted, error-free, or compatible with every device or browser.We do not warrant that every general description, estimate, or item of information will be complete or suitable for every user’s particular needs.Any specific warranties or service commitments must be established in the applicable written agreement.Nothing in this section excludes a consumer right, warranty, or legal protection that cannot lawfully be excluded or restricted.

18. Limitation of LiabilityTo the extent permitted by law, Nirman Enterprises will not be liable for indirect, incidental, special, or consequential losses arising from use of the Website or general information services where such exclusion is legally permissible.Any liability arising from a specific paid service will be assessed under the applicable agreement and mandatory law.Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot legally be excluded.Nirman Enterprises does not assume responsibility for independent acts or representations of third parties, except to the extent required by law or expressly agreed in writing.Nothing in this section removes rights available to consumers under applicable Indian law.

19. IndemnificationTo the extent permitted by law, a user may be responsible for reasonable losses or claims directly resulting from the user’s material breach of these Terms, fraudulent submissions, unlawful misuse of our services, or infringement of another person’s rights.This clause does not require a user to indemnify Nirman Enterprises for our own unlawful conduct or for liability that cannot legally be transferred.Any indemnification claim must be assessed in light of the applicable agreement, the facts, and relevant legal requirements.

20. Force MajeureNirman Enterprises will not be treated as in breach of a service timeline to the extent performance is delayed by circumstances beyond reasonable control, such as natural disasters, severe network outages, governmental restrictions, widespread technical failures, or other comparable events.We will take reasonable steps to mitigate the impact and communicate material delays where appropriate.This clause does not excuse payment obligations already due or override rights that cannot lawfully be restricted.

21. Governing Law and JurisdictionThese Terms are governed by the laws of India.Subject to mandatory statutory rights and applicable jurisdiction rules, disputes relating to these Terms may be brought before competent courts having jurisdiction in Pune, Maharashtra.Nothing in this clause prevents a consumer from approaching a competent consumer commission, regulator, or other forum where permitted by law.Where appropriate, the parties may attempt to resolve a dispute through good-faith communication before initiating formal proceedings.

22. Changes to TermsNirman Enterprises may revise these Terms to reflect changes in its services, business practices, technology, or applicable law.The updated version will be published on the relevant Website page with a revised effective date.Where a change materially affects an existing agreement or requires renewed consent, we will take appropriate steps to notify affected users or obtain consent as required.Continued use of a service will constitute acceptance of revised Terms only to the extent permitted by applicable law and the circumstances of the change.

23. Severability and Entire AgreementIf a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.These Terms, together with any applicable written agreement, represent the general understanding governing use of our Website and services. They do not override a specific valid agreement or mandatory legal requirement.A failure to enforce a provision on one occasion does not automatically waive the right to enforce it later.

24. Contact InformationFor questions, complaints, or concerns about these Terms, please contact:Nirman EnterprisesEmail: nirmansachin1234@gmail.comMobile: +91 9552222192Address: Parivartan Society, Uruli Kanchan, Haveli, Ashram Road, Pune, Maharashtra – 412202, India.Please include sufficient information to identify the relevant enquiry or transaction so that we can respond appropriately.